In today’s fast-paced world, consumers look for convenience with speed, be it online shopping, travel booking, or food delivery. People are now following a dine-out while dining in trend. They order food from restaurants for take-out or delivery to their doorsteps. When hunger strikes in, one looks for food delivery apps that provide convenience and speed in ordering food with just a few taps on the mobile screens. Apps like UberEats, Doordash & Grubhub, are in a constant race to the top. They provide the best of services, ease of use, and freedom of choice to customers.
To build apps like Doordash & Grubhub, one needs a unique value proposition to stay ahead of the competition. Food delivery apps are a win-win for all; restaurants, delivery services as well as the customers. Therefore, every restaurant must have its own food delivery application or should partner with the food delivery businesses.
What is Doordash and Grubhub?
Before we come down to discussing how to build apps like Doordash and Grubhub, let’s briefly understand these apps.
Doordash was started by a group of four students from Stanford in 2013. It is present across the USA and Canada in over 600 cities. It provides doorstep food delivery from restaurants by using logistic services. Further, it is considered to be the third most popular food delivery apps in the US.
An intriguing feature on the DoorDash app is that it allows customers to donate food for the poor. Further, it plans to only work with restaurants with a good rating to facilitate transparency in the business. In fact, it has partnered with General Motors to do deliveries with automatic cars.
Founded in 2004 and based in Chicago, Grubhub is a food ordering and delivery application. It has 20 million users across 2,200 cities in the US and 115,00 associated restaurants.
Grubhub provides a unique use case by allowing customers to pre-order food for the day or week. It facilitates customers to search for their favorite dishes and order from the local restaurants and outlets. Grubhub also provides the option of tracking their orders in real-time. It assures there are no hidden charges while ordering food and the customer pays only what appears on the app.
What are the steps to building Apps Like Doordash & Grubhub?
When building a successful food ordering and delivery app, you must consider a few steps that are also the major challenges faced during the process. Thorough market research and analysis will help find out a unique offering that would make your app stand out.
1. Target Audience
You might ask why choose a target audience when everyone would love to have the convenience of ordering online. Choosing the target audience is like choosing the niche within the food delivery industry such as delivering groceries, curated menus for the health-conscious audience, or prepared foods such as burgers, salads, etc. Trying to cover everything on one app may not be a good idea. It can get a little confusing for your customers and they might not have a seamless user experience. For instance, UberEats targets tech-savvy audience and delivers a wide variety of foods in the US. Similarly, Postmates enable customers to order much more than just food. It offers them delivery of small items as well to provide a constant service.
2. Establish Partnerships
For a food delivery business, it is essential to build partnerships with grocery stores, restaurants, and food producers so as to increase the options for customers. As per estimates, only 10% of restaurants accept online orders, limiting their options to reach out to a wide variety of customers and increasing their revenue. Building partnerships with these restaurants can enhance customer traction, increase ROI and gain a larger share of the market.
Grubhub partners with local restaurants and charges commission on sales in return for reducing the restaurants’ delivery costs. The partnership results in brand awareness for the restaurants, increased food orders, and sales. Similarly, a partnership with local grocery stores and local farms can be formed to source ingredients and groceries.
3. Appoint Drivers For Delivery
Drivers can either be hired on a contract basis the way Uber and Grubhub hire or on payroll. The most common method of hiring drivers amongst food delivery businesses is hiring drivers on a contract basis.
However, choosing from the two hiring options depends on the location and the size of the market. DoorDash hires anyone who owns a car or a bicycle to join its online food delivery fleet. Hiring freelancers on a contract basis is relatively cheaper especially if you are a startup.
4. Food Delivery App Development
The most important step while building apps like Doordash and Grubhub is choosing the best features for the food delivery app development process. Your app should provide advanced features based on your unique value proposition.
A food delivery app includes three panels for the customers, restaurants/admin, and delivery partners. Each panel should have the best features that provide convenience, ease of navigation and speed to the users of your app.
Which is the best food delivery app development company?
Hiring the right food delivery app development company can be challenging when it comes to crafting an app that resonates with your brand values. You can consult the shortlisted software development companies on how to build apps like Doordash and Grubhub. Selecting the best company will depend on the scale of your project, your budget for app development and other factors such as the company’s portfolio of projects, reputation, and location.
Enuke Software is one such food ordering and delivery app development company that builds custom food delivery applications to drive your sales upwards. It fosters a skilled team of full-stack developers that is astute in understanding your business needs and delivering a mobile app beyond your expectations.